$60 diagnostic
Written quote within 24 hours or it's free
Need it today?
Same-day rush, +$70
No surprises
You approve the exact quote before any work starts
We repair desktops, all-in-ones, and custom-built computers at our Blue Springs location, 15 minutes from Lee’s Summit, Independence, and Grain Valley. The diagnostic is $60, and your written quote is ready within 24 hours or the diagnostic is free.
Repairs, upgrades, and custom gaming PCs. Same price as paying by card. Ask for it on any estimate over $300.
Windows, Mac, and Linux. Dell, HP, ASUS, Acer, Lenovo, Apple, custom builds — all of it.
Want to troubleshoot first? Start with our repair guides: Computer running slow? · Is your computer worth repairing? · Windows 10 end of support. See a real fix: case study: dead Dell XPS tower.
In the KC metro? Drop-off is by appointment at our Blue Springs shop, a short drive from Independence, Lee’s Summit, and Grain Valley.
Pick a 15-minute slot so a technician is here when you arrive. Same-day slots available.
Real testing, not a guess. You get a written quote with the exact cause and the exact price.
Or you don’t. Either way, $60 is all you’ve paid.
Most repairs done in 1-3 business days. Six month guarantee on the work.
Diagnostics are $60 and include a written quote. Most repairs fall inside the ranges below. Nothing starts until you approve the number.
| Service | Price |
|---|---|
| DiagnosticWritten quote within 24 hours or it's free | $60 |
| Same-day rush | +$70 |
| On-site visitWe come to you. Includes diagnostic. Within 15 miles of Blue Springs; 15–35 miles adds $50. | $190 |
| Most desktop repairs | $120–$350 |
| Virus & malware removalEnterprise-grade removal tools, full protection check, 30-day guarantee | $130 |
| Data recoveryFailed drives, deleted files, machines that won't boot. Professional-grade recovery tools, not consumer software. | Quoted after evaluation |
| SSD upgradeDrive up to 1TB, install, full migration | from $250 |
| Data transfer to a new computer | $150 |
| Tune-up & thermal serviceDust-out, new thermal paste, cleanup | $89 |
You approve the exact quote before any work starts. No surprises.
Not in the Kansas City area? We repair by mail nationwide — same rates, insured return shipping.
Same problem comes back within six months, we fix it free. Any part we install is covered for a full year — if it fails, we replace it and reinstall it at no charge.
Every repair is handled in-house by Connor and Phoenix. The technician diagnosing your machine is the one who fixes it, and the one who explains what was wrong.
KC Computer Staff is the residential division of SentraCore IT. The same technicians who manage business networks during the day apply that standard to your laptop.
1200 NW South Outer Road, Suite 100
Blue Springs, MO 64015
Monday–Friday, 9:00 AM–5:00 PM
Drop-offs by appointment
Pull into the lot at 1200 NW South Outer Road.
Find us on the directory.
Suite 100, first door on the left.
Come on in. We’re expecting you.
So a technician is at the shop when you arrive. Our technicians also service business clients on-site through SentraCore IT, our business division, so residential drop-offs are scheduled to guarantee someone is here for you. Same-day appointments are usually available.
No. The diagnostic covers testing and a written quote that is yours to keep. If you approve the repair, the quoted price is what you pay. If you decline, the diagnostic is the only charge.
Diagnosis within 24 hours, guaranteed. Most repairs are completed within one to three business days after you approve the quote. If a part has to be ordered, we tell you the timeline before you approve.
Yes. We only open the files needed to diagnose and repair the problem, and we don't access anything beyond that without asking you first and getting your permission. Nothing is wiped, reset, or reinstalled without your written approval. If your drive is failing, we tell you before we do anything else. Data recovery is quoted separately.
We'll tell you. If the cost of the repair isn't justified by the value of the machine, the written quote says so, and you decide. We can transfer your data to a new computer for $150.
The computer, its power adapter, and your login password. For laptops, the charger. If the problem involves a specific accessory — a monitor, external drive, or printer — bring that too so we can test the actual setup.
Yes. On-site visits are $190 within 15 miles of Blue Springs and include the diagnostic; 15 to 35 miles adds $50. Book an on-site visit the same way you'd book a drop-off.
Yes. We repair computers by mail nationwide — same diagnostic, same rates, insured return shipping with signature required. See how mail-in repair works.
Business machines are handled by SentraCore IT, our business division. Drop off a work laptop here and we'll repair it, and if it belongs to a company we'll ask whether you'd like us to set up ongoing support through SentraCore.
Written quote within 24 hours or the diagnostic is free. No work begins without your approval. Six-month guarantee on every repair.
