$60 diagnostic
Written quote within 24 hours or it's free
Need it today?
Same-day rush, +$70
No surprises
You approve the exact quote before any work starts
We recover files from failed hard drives, SSDs, and external drives at our Blue Springs location, 15 minutes from Lee’s Summit, Independence, and Grain Valley. The evaluation is $60, your written quote comes before any work begins, and if we can’t recover your data, you don’t pay the recovery fee.
If your drive is clicking, grinding, or beeping — power it off now and leave it off. Every minute a failing drive spins can destroy data permanently. What a clicking hard drive means · Outside the Kansas City area? Ship the drive with mail-in repair.
In the KC metro? Drop-off is by appointment at our Blue Springs shop, a short drive from Kansas City, Lee’s Summit, and Grain Valley.
Bring the drive or the whole machine in — powered off if it’s making any unusual noise. We evaluate it on the bench for $60 and determine exactly what’s recoverable.
You get a written recovery quote within 24 hours of evaluation — before we touch your data. You approve it, or you walk away having spent $60 to know the truth.
We perform the recovery in-house with professional-grade tools. If your drive has mechanical damage requiring a certified cleanroom, we coordinate the recovery through DriveSavers, the national leader in lab-level data recovery, and manage the entire process for you.
You review the recovered files before you pay. No recovery, no recovery fee — that’s the whole policy.
Data recovery evaluations are $60 and include a written quote. Nothing starts until you approve the number.
| Service | Price |
|---|---|
| Data recovery evaluationWhat failed, what's recoverable, and your written recovery quote — within 24 hours | $60 |
| Recovery — in-houseDeleted files, failing drives, dead SSDs, unreadable partitions. Priced by the failure, never a surprise. | Quoted after evaluation |
| Recovery — certified cleanroomMechanical failures requiring platter-level work, coordinated through DriveSavers. We manage the entire process. | Quoted after evaluation |
| Recovered data delivered to a new drive or computerYour files, organized and verified on the destination of your choice | Included |
| Data transfer to a new computerIf the old machine is done, we move everything to its replacement | $150 flat |
The $60 evaluation is the only charge that doesn't depend on success. If we don't recover your data, you don't pay the recovery fee.
Same problem comes back within six months, we fix it free. Any part we install is covered for a full year — if it fails, we replace it and reinstall it at no charge.
Every repair is handled in-house by Connor and Phoenix. The technician diagnosing your machine is the one who fixes it, and the one who explains what was wrong.
KC Computer Staff is the residential division of SentraCore IT. The same technicians who manage business networks during the day apply that standard to your laptop.
1200 NW South Outer Road, Suite 100
Blue Springs, MO 64015
Monday–Friday, 9:00 AM–5:00 PM
Drop-offs by appointment
Pull into the lot at 1200 NW South Outer Road.
Find us on the directory.
Suite 100, first door on the left.
Come on in. We’re expecting you.
The evaluation is $60. Recovery is quoted in writing after evaluation, because pricing depends entirely on the type of failure — a deleted file and a failed drive are very different jobs. You approve the quote before any work begins, and if we don't recover your data, you don't pay the recovery fee.
Power it off and leave it off. A clicking drive has mechanical damage, and every additional minute of spinning can destroy data permanently. Don't run recovery software, don't keep restarting it — bring it in powered down.
Usually, yes. A dead computer and a dead drive are different failures — in most cases the drive is readable even when the machine isn't.
Mechanical failures that require platter-level work go to DriveSavers, the industry's leading certified recovery lab. We handle the evaluation, the shipping, and every conversation — you deal with one shop, start to finish, and you approve the lab quote in writing before anything moves.
Yes. Your files are handled by our two technicians, in-house, and we only open what's required to verify the recovery — nothing more.
Written quote within 24 hours or the diagnostic is free. No work begins without your approval. Six-month guarantee on every repair.
