$60 diagnostic
Written quote within 24 hours or it's free
Need it today?
Same-day rush, +$70
No surprises
You approve the exact quote before any work starts
We remove viruses, malware, ransomware, and browser hijackers at our Blue Springs location, 15 minutes from Lee’s Summit, Independence, and Grain Valley. Removal is a flat $130, and every machine leaves verified clean.
Windows and Mac. If it’s on your machine and shouldn’t be, it comes off — and we verify it’s gone before you pick up.
Seeing a full-screen warning with a phone number? Don’t call it. Read That virus warning is a scam — here’s what to do, or why your computer is running slow.
In the KC metro? Drop-off is by appointment at our Blue Springs shop, a short drive from Raytown, Independence, and Oak Grove.
Pick a time online and bring the machine in. If it’s powered on and infected, shut it down first — the less an infection runs, the less it spreads.
We remove the infection with enterprise-grade tools — not the consumer software you can download yourself — and check for anything it installed, changed, or left behind.
The machine doesn’t leave the bench until it passes a full verification scan. If we find damage beyond the infection, you get a written quote before any additional work — the $130 never grows on its own.
Pick it up clean, running right, and covered by our six-month guarantee. Before you leave, we show you what let the infection in so it doesn’t happen twice.
Diagnostics are $60 and include a written quote. Most repairs fall inside the ranges below. Nothing starts until you approve the number.
| Service | Price |
|---|---|
| Virus & malware removalEnterprise-grade removal tools, full protection check, verified clean before pickup | $130 flat |
| Same-day rush | +$70 |
| DiagnosticFor problems beyond the infection. Written quote within 24 hours or it's free. | $60 |
| On-site visitWe come to you. Includes diagnostic. Within 15 miles of Blue Springs; 15–35 miles adds $50. | $190 |
| Tune-up & thermal serviceDust-out, new thermal paste, cleanup — the right follow-up after an infection | $89 |
| SSD upgradeDrive up to 1TB, install, full migration | from $250 |
| Data transfer to a new computer | $150 |
The $130 covers removal and verification. If your machine has problems beyond the infection, the $60 diagnostic applies and you approve a written quote before any additional work. No surprises.
Same problem comes back within six months, we fix it free. Any part we install is covered for a full year — if it fails, we replace it and reinstall it at no charge.
EXCELLENT
Based on 68 reviews
Posted on Google![]()
Pamela TovarTrustindex verifies that the original source of the review is Google.
Phoenix from KC Computer Staff was very knowledgeable and did a fantastic job diagnosing the issue our son was having with his PS5 and our internet. Apparently, the ATT tech failed to notice that his PS5 was set on a different hertz from the rest of our house. Which was causing him to have very low speeds with his gaming. A previous ATT tech had set up an alternate hertz (2.4) instead of (5) for our internet for whatever reason. Not being tech-savy, we were unaware of this. Having just moved in January, we went from Google Fiber to ATT Fiber. Not particularly happy with this. But as soon as we get Google Fiber for our neighborhood, we will be switching back. As I said, Phoenix did a great job explaining what the issue was and how he found it. KC Computer Staff is an excellent computer and gaming system repair store.Posted on Google![]()
Anna BaitmenTrustindex verifies that the original source of the review is Google.
Got water damage on my MacBook Pro guys did a great job of assembling it and telling me exactly what happened and what was wrong with it and replace the logic board at a competitive price ran into a hiccup with the delivery date due to a faulty board being shipped to them, but they were great and if I have any other problems, I’ll be reaching out to themPosted on Google![]()
James HoganTrustindex verifies that the original source of the review is Google.
I had lost the audio on my laptop, so I took it to KC Computer to diagnose and fix the problem. They discovered that my audio drivers were missing. They repaired the problem and replaced my hard drive which was showing signs of wear. I got my laptop back in two days and it has worked great since. The guys at the shop were courteous and informed. I was very happy with the service I received and would use them again in the future.Posted on Google![]()
Billy BobTrustindex verifies that the original source of the review is Google.
I was having issues with my laptop blackscreening on me. Called into KC Computer Tuesday afternoon and by Wednesday afternoon they had diagnosed the issue (overheating) and fixed the issue (cleaned out and reapplied thermal paste). I appreciated the speed of what they did and I felt ok with what they charged for my situation.Posted on Google![]()
Brendan TurnerTrustindex verifies that the original source of the review is Google.
Screen for my MacBook needed replaced and they got it done timely after ordering the parts. Would recommend for any electronics they cover!!!Posted on Google![]()
Dillion ShobeTrustindex verifies that the original source of the review is Google.
Excellent service. Went out of there way to helpPosted on Google![]()
Jacob DavisTrustindex verifies that the original source of the review is Google.
Always great service and Phoenix did a great job on my computer!Posted on Google![]()
Christy Moon-SmithTrustindex verifies that the original source of the review is Google.
Knowledgeable team & promt service. Good communication. Highly recommend.Posted on Google![]()
Ted LuceTrustindex verifies that the original source of the review is Google.
This is my second visit to KC Computer. On both occasions, Phoenix did an exemplary job on my Lenovo laptop. This is a great company to trust with your desktops and laptops.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Every repair is handled in-house by Connor and Phoenix. The technician diagnosing your machine is the one who fixes it, and the one who explains what was wrong.
KC Computer Staff is the residential division of SentraCore IT. The same technicians who manage business networks during the day apply that standard to your laptop.
1200 NW South Outer Road, Suite 100
Blue Springs, MO 64015
Monday–Friday, 9:00 AM–5:00 PM
Drop-offs by appointment
Pull into the lot at 1200 NW South Outer Road.
Find us on the directory.
Suite 100, first door on the left.
Come on in. We’re expecting you.
Removal targets the infection, not your data. If an infection has damaged files, we tell you before any work begins, and nothing is wiped or reinstalled without your written approval.
Most machines are clean and verified within one to two business days of drop-off.
Almost certainly. Bring the machine in — we'll remove whatever they installed, and we'll walk you through securing your accounts and cards before you leave.
No. Virus and malware removal is a flat $130 that stands on its own. The diagnostic only applies if your machine has problems beyond the infection, and you'd get a written quote before any additional work.
Every removal is verified clean before pickup, and the work carries our six-month fix guarantee. We'll also show you what let the infection in, so it doesn't happen twice.
Written quote within 24 hours or the diagnostic is free. No work begins without your approval. Six-month guarantee on every repair.